GDPR

At Mesmerise Media, we are committed to safeguarding the privacy and personal data of our clients, website visitors, and partners in accordance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. This policy outlines how we collect, use, store, and protect personal data and your rights in relation to it.

1. Who We Are

Mesmerise Media is a digital marketing agency based in the UK, offering a range of services from SEO to content creation. We act as a data controller when processing personal data for our business purposes.

2. What Personal Data We Collect

We may collect the following personal data, depending on your interaction with our services:

  • Name
  • Email address
  • Phone number
  • Company name
  • Job title
  • IP address
  • Cookies and tracking data (for website visitors)
  • Any other data you provide through forms, contracts, or communication with us.

3. How We Collect Personal Data

We collect personal data in the following ways:

  • When you visit our website
  • When you subscribe to our newsletter or blog
  • When you contact us via email or online forms
  • When you enter into a business relationship with us (e.g., signing a contract)

4. How We Use Your Personal Data

We will only use your personal data for legitimate business purposes, including:

  • Providing our digital marketing services
  • Communicating with you about our services, updates, or offers
  • Managing our business relationship with you
  • Processing payments or invoices
  • Personalising your experience on our website
  • Ensuring website security and preventing fraud
  • Meeting legal obligations

5. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Consent: When you have given us clear permission to process your data (e.g., subscribing to newsletters).
  • Contractual Necessity: When processing is necessary to fulfil a contract we have with you.
  • Legitimate Interest: When processing is required for our legitimate business interests (e.g., improving our services) and does not override your data protection rights.
  • Legal Obligation: When we are legally required to process your data (e.g., for tax purposes).

6. How Long We Keep Your Personal Data

We will retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected or to comply with legal, accounting, or reporting requirements.

7. How We Protect Your Data

Mesmerise Media takes appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and regular data audits.

8. Your Rights Under GDPR

As a data subject, you have the following rights regarding your personal data:

  • Right of Access: You can request access to the personal data we hold about you.
  • Right to Rectification: You can ask us to correct any inaccuracies in your data.
  • Right to Erasure: You can request the deletion of your personal data.
  • Right to Restrict Processing: You can ask us to limit how we use your data.
  • Right to Data Portability: You can request your personal data in a structured, commonly used format.
  • Right to Object: You can object to our use of your data where we rely on legitimate interest.
  • Right to Withdraw Consent: If we rely on your consent to process your data, you can withdraw it at any time.

To exercise any of these rights, please contact us at [Insert Contact Information].

9. Cookies

Our website uses cookies to enhance user experience, analyse website traffic, and personalise content. For more information on how we use cookies, please refer to our [Cookie Policy].

10. Third-Party Data Sharing

We do not sell, trade, or share your personal data with third parties for marketing purposes. However, we may share your data with:

  • Service providers who assist us with our operations (e.g., hosting, analytics).
  • Authorities or regulators, if required by law.

11. International Data Transfers

If we transfer your personal data outside of the European Economic Area (EEA), we will ensure that it is protected with appropriate safeguards, such as Standard Contractual Clauses or other legal mechanisms.

12. Changes to This Policy

We may update this policy from time to time to reflect legal or operational changes. Any updates will be posted on this page with a revised “Effective Date.”

13. Contact Us

If you have any questions about this GDPR policy or how we handle your personal data, please contact us at: [email protected]